THAILAND FIRST: First it was Chinese tourists, then Chinese property buyers and investors, and now Chinese robots are coming to a real estate agency and property developers near you.
Chinese international property portal Juwai.com and Macau-based artificial intelligence (“AI”) and service robot pioneer Singou Technology Ltd. have signed a partnership that will see Juwai deploy Singou’s AI engine to enhance the consumer service it provides to Chinese international property buyers.
Juwai.com will also begin distributing the robot, Butler 1, to the property industry and to homeowners.
The companies will spend the next several months training the Singou AI engine using the data and insights that Juwai.com has gathered in its five years of serving Chinese international property buyers.
The same artificial intelligence is also part of the brain that will operate the Butler 1 when it is deployed in the offices of international property marketers. This will empower these real estate agents and developers to serve Chinese consumers — even when no one on their staff speaks Mandarin.
During the training period, early robots will be deployed at international property industry events in China and in showrooms and offices in five countries.
Carrie Law, the Chief Executive Officer of Juwai.com, said: “This partnership helps Juwai.com achieve two strategic goals: providing better consumer service ourselves and also helping our real estate marketer customers to do the same for the Chinese consumers who visit their offices.”
“Singou’s AI chatbot engine will enable Juwai.com to improve and scale the service we provide to consumers. We will use the AI and chatbot to crunch data, handle basic requests, and speed processing.”
“The robot is essentially a carrier that lets our AI consumer service engine be present in real estate sales offices anywhere in the world.”